TERMS AND CONDITIONS
Payment: 50% Deposit for services are due upon booking. Final 50% amount is due same day before session, charged to same payment method used to book.
Refunds: All sales are final once session takes place.
Copyright: Copyright of the final work remains with the studio until booked session is paid in full. Clients/Companies agree to indemnify and hold Luxe House Media harmless against any and all claims, costs, and expenses, including attorney's fees, due to materials in the design at the request of the Client/Company to which Client/Company does not possess copyright permission or usage rights.
Revisions: The count of allowed revisions is explicitly specified for all services that can be booked. For all other video-related services, we provide up to two revisions. Any extra revisions beyond this limit will incur a cost of $120 per revision.
Reschedules: One time re-schedule curtesy at the discretion of the studio and on a case by case basis can be granted if notice is before 48 hours.
Cancellation: A 48 hour cancellation period before session is required before a for full refund can be issued. Deposit amount is non-refundable for no shows.
Reshoots: In the case you are not satisfied with the final product, a one time curtesy reshoot can be scheduled at a 20% discount at the discretion of the studio and on a event basis. A reshoot is not always guaranteed.
Delivery: All services are delivered (5 business days )through digital means (Dropbox, Adobe Lightroom, etc). Digital goods need to be downloaded within 3 business days after delivery takes place. We are not responsible for footage not downloaded after the 3 business day period window.
Deadlines: The studio will make every effort to meet agreed-upon deadlines which is 5-10 business days, but cannot be held responsible for delays caused by client delays or changes in the scope of the project.
Confidentiality: The studio will keep all client information confidential and will not share or disclose it to any third party.
Studio's Utilization of Completed Footage: Clients acknowledge that we exhibit our creations on various platforms such as Instagram, TikTok, and our official website. It's important to note that some of this content might be utilized for marketing and promotional activities for the studio. We assure you that only finalized or delivered content that is a minimum of two weeks old will be used for these purposes. *If you prefer to opt-out, kindly reach out to the studio.
Relationship of parties: The studio shall be an independent contractor and nothing in this agreement shall be deemed to create a partnership or joint venture.
PRODUCTION COMPANY: reserves all legal rights as a production company, producer, video team, save for those expressly given to the [Client.Company] under the terms of this agreement.
INDEMNIFICATION: The Indemnitor hereby agrees to indemnify and hold harmless the Company, its officers, directors, employees, and agents (the "Indemnitees") from and against all losses, liabilities, damages, claims, costs, expenses, including reasonable attorneys' fees, which the Indemnitees may incur as a result of any harm, injury, damage, or loss to property or persons occurring on the Company's premises during the Indemnitor's use, unless such harm, injury, damage, or loss is due to the Company's negligence or intentional misconduct.
Consent: Luxe House Media, its employees, or agents have the right to take photographs, videotape, or digital recordings of me during scheduled session and to use these in any and all media, including online, now or hereafter known, and exclusively for the purpose of the services curated for client. I further consent that my name and identity may be revealed therein or by descriptive text or commentary.
Please note that these are terms and conditions for Luxe House Media and partners, and it is always recommended to have a lawyer review any legal documents before signing.